Customer Privacy Policy & Data Protection

At NPS Research Chem, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, data protection, and disclose your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

Data Collection and Usage

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order or contact us.
• Account Information: If you create an account, we store your username, password (encrypted), and order history.
• Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.

We use your information to:

• Process and fulfill your orders for research chemicals and NPS.
• Communicate with you regarding your orders, account, or inquiries.
• Improve our website, products, and customer service.
• Send you updates, newsletters, or promotional offers (if you opt in).
• Prevent fraudulent activity and ensure the security of our platform.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

We do not sell, trade, rent, or voluntarily share your personal information with any third parties, including legal authorities, under any circumstances.
Your information is kept strictly confidential and is used solely for the purposes described in this policy.
The only exception is if we are legally compelled to disclose information by a valid court order or legal process. In such a case, we will only disclose the minimum information required and will notify you if permitted by law.

Security, User Rights, and Contact

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed securely.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your account or personal data (subject to legal requirements).
• Opt out of marketing communications at any time.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy regularly.

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at support@npsresearchchem.com.